MONTREAL, March 31, 2020 /CNW Telbec/ - Today, National
Bank launched an online form enabling its clients to request a
deferral on their personal loan payments. Clients who are currently
experiencing financial difficulties due to COVID-19 will be able to
postpone their principal and interest payments for up to three
months.
This measure is part of the financial relief program we're
offering due to this crisis. Information is updated regularly at
nbc.ca. Clients can also request a mortgage payment deferral using
the online form uploaded last week.
Due to the high volume of requests we're receiving related to
our support measures, processing can take a few days. However,
we're making sure all our clients receive a response, and we're
asking them to limit their follow-up phone calls. This will allow
our teams to continue responding effectively to the most urgent
requests.
"Our priority is to help our clients deal with this exceptional
situation while ensuring everyone's safety. That's why I'm
encouraging all our clients to use our digital solutions, like the
form we launched today, so people can stay at home and limit the
spread of the virus. During the current health crisis, the
well-being of the community is everyone's business," said
Lucie Blanchet, Executive
Vice-President – Personal Banking and Client Experience at National
Bank.
Related links
- National Bank – Update on COVID-19
- National Bank Encourages its Clients to Stay Safe and Use
Digital Banking Solutions
- National Bank Announces Temporary Branch Closures to Limit the
Spread of COVID-19
- COVID-19: National Bank to Offer Support to its Clients
About National Bank of Canada
With $289 billion in
assets as at January 31, 2020,
National Bank of Canada, together
with its subsidiaries, forms one of Canada's leading integrated financial groups.
It has more than 26,000 employees in knowledge-intensive
positions and has been recognized numerous times as a top employer
and for its commitment to diversity. Its securities are listed on
the Toronto Stock Exchange (TSX: NA). Follow the Bank's activities
at nbc.ca or via social media such as Facebook,
LinkedIn and Twitter.
SOURCE National Bank of Canada