PG&E is Committed to Providing Safe, Reliable Energy and Ensuring Business Continuity in These Challenging Times
17 März 2020 - 04:53AM
Business Wire
Unwavering Focus of Company’s 23,000 Employees,
Many of Them Represented Members in the Field, is Providing Safe
and Reliable Gas and Electric Service during COVID-19 Pandemic
PG&E Opens Emergency Operations Center to
Coordinate, Facilitate Company’s Response
Planned Outage Repair Work in the Six Bay Area
Counties Suspended for Next Three Weeks
The COVID-19 pandemic is affecting countries and industries
world-wide and is having many local impacts. People are rightfully
concerned about the health and safety of their family and friends,
the education of their children and their finances as more
businesses temporarily close.
Pacific Gas and Electric Company (PG&E) has this message for
our customers: “We’ll keep working hard every day to keep the power
and gas on for you.”
“Our 23,000 employees remain focused on delivering safe and
reliable gas and electric service to our customers. You’ll continue
to see our blue and white trucks and our hard-working crews in the
field engaged in important work to safely supply energy to our
customers,” said Andy Vesey, PG&E Utility CEO and
President.
“We see our role at PG&E during this very difficult time as
helping to maintain essential services, no matter what. With
inclement weather continuing across Northern and Central
California, right now that means tracking weather systems and
working with our workforce in the field to stage resources, inspect
our equipment, make needed repairs and ensure we’re prepared for
what comes next,” Vesey said.
Today, in its continuing response to the COVID-19 pandemic,
PG&E announced:
- It has formally activated its Emergency Operations Center to
facilitate and coordinate the company’s response to the spread of
the virus. The company has had an Incident Management Team
monitoring and responding to the virus for three weeks.
- In an effort to maintain continuity of gas and electric
service, the company has proactively determined that it will not
engage in system upgrades or other work that results in a
disruption of gas or electric service through April 7 in the six
Bay Area counties under the shelter-in-place directives. This
includes San Francisco, Santa Clara, San Mateo, Marin, Contra Costa
and Alameda counties.
- All PG&E’s customer service centers where customers can
normally pay their bills will be closed as of tomorrow (Tuesday,
March 17). This follows guidance on social distancing. Customers
who typically pay their bills at one of these centers can call
1-877-704-8470, mail payments to PG&E, P.O. Box 997300,
Sacramento, CA 95899, or go to go to pge.com to learn how to pay
online or to find nearby Neighborhood Payment Centers.
Tom Dalzell, business manager of IBEW Local 1245, which
represents most of PG&E’s electric and gas workers, agreed that
ensuring customers have the energy they need for their lives is
more important than ever.
“We stand with PG&E during this challenging time, and the
men and women of IBEW will be working as hard as ever to make sure
the grid is working safely, gas is flowing reliably and that we are
here for PG&E’s customers,” said Dalzell.
Power in PG&E’s portfolio remains readily available and more
than 80 percent GHG-free. PG&E operates several natural gas
power plants, a nuclear plant in San Luis Obispo County and the
country’s largest privately held hydropower system. Additionally,
the company gets power from solar and wind farms and other
renewable sources. It all flows to our customers via electric
transmission lines and gas transmission pipelines and then through
distribution lines to homes and businesses.
On March 12, PG&E announced that due to the COVID-19
pandemic, it has voluntarily implemented a moratorium on service
disconnections for non-payment, effective immediately. This
suspension will apply to both residential and commercial customers
and will remain in effect until further notice. Please visit
www.pge.com/covid19 for more details and to see how the company is
supporting its customers and employees.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is one of the largest combined natural gas
and electric utilities in the United States. Based in San
Francisco, with more than 23,000 employees, the company delivers
some of the nation’s cleanest energy to nearly 16 million people in
Northern and Central California. For more information, visit
www.pge.com/ and www.pge.com/en/about/newsroom/index.page.
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