SEOUL, South Korea,
Nov. 23, 2017 /PRNewswire/ --
- In the first week of November, Coupang once again broke
revenue records.
- Coupang's growth is accelerating. New revenue records have
been consistently set each quarter.
- Records are the result of increased selection expansion, low
prices, and a consistent focus on providing great customer experiences.
Ecommerce platform Coupang announced that it has achieved a new
revenue record in the first week of November. The weekly figure is
up 16% from the peak set in July and up 8% from September. Thanks
to Rocket Delivery, Coupang keeps breaking records regularly. On
November 2, 2017, the Rocket Delivery
business charted a record high in daily delivery volume, only over
a month after breaking the same record during the traditional
retail sales peak heading into Korea's Chuseok. Marketplace sellers
offering quality products on Coupang's platform are also setting
new records -- the first week of November was the largest sales
week of the year for the tens of thousands of sellers on
Coupang.
Coupang believes its rapid growth is the result of a relentless
focus on the needs and experience of customers. Continued investment and
innovation in technology that enables rapid selection expansion
while maintaining Rocket Delivery on-time delivery and order
accuracy standards exceeding 99% has delighted customers and kept them coming back for
more. Rocket Delivery's fast and reliable service is universally
loved and has earned best-in-class customer satisfaction
ratings.
Coupang is focused on bringing customers an ever-expanding catalog of goods
they want. Throughout the year, Coupang has opened a range of
specialty stores, including Organic Food, Men's Grooming,
Children's Books, Sporting Goods, and Board Games. Each of these
store launches has dramatically increased available selection and
aided Customers in discovering quality products with low prices. On
top of specialty store launches, Coupang has rapidly expanded
selection across Home and Kitchen, Books, Baby, Food, and other
Consumables. In July, Coupang launched its own private label brand,
Tamsaa, offering a range of premium products (water, tissue, dog
pads, etc.) at affordable prices. Also, Coupang has made various
attempts for Customer satisfaction, pursuing joint promotions with
global brands. Another example is its Rocket Jikgu service which
offers Korea's largest online selection of international products
with three-day delivery.
Coupang's Senior Vice President of Global eCommerce Navid Veiseh said, "We are grateful to our
customers for helping Coupang
achieve another growth record. Our customers have demonstrated incredible
loyalty and routinely tell us that they cannot imagine living
without Coupang. We fulfill our customer's
needs by offering everyday low prices, guaranteed next day
delivery, and a convenient one-click payment with
RocketPay™."
About Coupang:
Coupang is one of the largest and fastest growing e-commerce
platforms on the planet. Our mission is to create a world in which
customers ask "How did I ever live
without Coupang?" We are looking for passionate builders to help us
get there. Powered by world-class technology and operations, we
have set out to transform the end-to-end customer experience -- from revolutionizing
last-mile delivery to rethinking how customers search and discover on a truly
mobile-first platform. We have been named one of the "50 Smartest
Companies in the World" by MIT Technology Review and "30 Global
Game Changers" by Forbes.
Coupang is a global company with offices in Beijing, Los
Angeles, Seattle,
Seoul, Shanghai, and Silicon Valley.
For more information regarding Coupang, visit
www.coupang-usa.com
Related Links
Coupang - http://www.coupang.com
Coupang USA -
http://www.coupang-usa.com
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SOURCE Coupang