SAN FRANCISCO, Nov. 14, 2017 /PRNewswire/ -- Inference Solutions, a global leader in real time customer engagement, launches their latest SaaS platform, Inference React. React allows BroadWorks service providers and their customers to design and trigger real-world responses in response to events or conditions within a BroadWorks carrier network. Customers can filter and respond to virtually any event with React. React is designed to be extremely flexible and massively scalable.
Inference React is entirely API driven. Using APIs, customers can create persistent Extended Services Interface (XSI) subscriptions that are filtered in real time by the React engine and then trigger reactions on or off the network. Reactions may be in the form of custom work flows, external web services, or both.
Inference React is designed to work as part of the Inference Studio private cloud platform. Using Studio customers can design and implement workflows in real time using a simple drag-and-drop web interface. The potential for what can be achieved is enormous – from initiating call recording or predictive dialing to driving call center wall boards and minimizing fraud.
A webinar showcasing Inference React will run on November 21, 2017 at 10:00AM PST. Please go to the inference solutions website at inferencesolutions.com to register.
Contact: Owen Schebella
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SOURCE Inference Solutions