SYDNEY, March 20, 2017 /PRNewswire/ -- Salesforce (NYSE:
CRM), the world's #1 CRM company and the Intelligent Customer
Success Platform, today announced it is continuing its
international infrastructure expansion on the Amazon Web Services
(AWS) Cloud to the AWS Sydney Region in order to support its
growing customer base in Australia. The company will leverage AWS to
deliver the Salesforce Intelligent Customer Success Platform
including Sales Cloud, Service Cloud, App
Cloud, Community Cloud, Analytics Cloud and more — which
have all been made smarter by Einstein — to customers in
Australia. The AWS Sydney Region
is expected to be generally available to Salesforce customers in
the second half of 2017.
Comments on the News
"In our last quarter, APAC was
the fastest-growing region for Salesforce, and we're excited to
expand our infrastructure footprint to support our rapidly growing
customer base in Australia. By
leveraging the AWS Cloud, we will be able to deliver the secure,
reliable and trusted services of our Intelligent Customer Success
Platform locally," said Mark Innes,
General Manager of Salesforce Asia Pacific.
"Organizations use Salesforce to transform their businesses and
we are excited that Salesforce has chosen AWS as their
infrastructure partner in Australia as they continue to maintain their
incredible momentum," said Paul
Migliorini, Managing Director, AWS
Australia and New Zealand.
"With Salesforce available in the Sydney Region, AWS and Salesforce
can now help Australian customers to fully leverage the security,
and reliability of the AWS Cloud as they scale and transform."
The news was announced today at the Salesforce World Tour in
Sydney where customers, such as Transport NSW, Australia Post, ANZ
Wealth, L'Oréal, Citi Bank,
Kellogg's and Vocus showcased how they are using Salesforce to
create deeper, more meaningful connections with customers. At the
event, Salesforce also highlighted Einstein AI, which recently
became available to all customers. Unlike general AI platforms that
require extensive customization and armies of data scientists,
Einstein democratizes AI with state-of-the-art algorithms built
directly into the Salesforce Intelligent Customer Success Platform
and is delivered through the apps and workflows that millions of
CRM users rely on every day. Powered by advanced machine learning,
deep learning, predictive analytics, natural language processing
and smart data discovery, Einstein delivers intelligence directly
within the context of business. And, because Einstein is built into
the Salesforce platform, customers can customize their AI models
for their specific needs.
About Salesforce
Salesforce, the world's #1 CRM
company and Intelligent Customer Success Platform, empowers
companies to connect with their customers in a whole new way. For
more information about Salesforce (NYSE: CRM), visit:
www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
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SOURCE Salesforce