Capgemini Named a Leader in the US ISG Provider Lens™ Retail Software and Services Report
15 September 2021 - 5:40PM
Business Wire
Recognized for its retail transformation,
platform migration and managed services capabilities
Capgemini today announced that it has been named a Leader by
advisory firm ISG in its US Provider Lens™ Retail Software and
Services Report. Organized by leading technology research and
advisory firm, Information Services Group (ISG), the report
recognizes technology providers that are helping retailers respond
to pandemic-driven changes and improve customer experience, both
online and in-store.
As a global leader in strategy and business transformation,
Capgemini’s consumer products, retail and distribution practice
(CPRD) works with the world’s largest consumer products companies
and leading retailers to help them achieve a significant and
measurable business impact.
Capgemini was recognized as a leader in three quadrants for
its:
- Retail transformation services that unlock opportunities in
omnichannel customer experience, e-commerce, store operations
management, automated back offices and agile supply chains.
- Platform migration services that enable agility and
resiliency.
- Managed services that implement digital experience monitoring,
AIOps, and intelligent automation.
“Consumer behavior and buying patterns have been drastically
changed by COVID-19, making it imperative that retailers improve
both the digital and physical customer experience,” said Ted
Levine, Head of Consumer Products, Retail, Distribution and
Services, for Capgemini in the Americas. “This ‘leader’ recognition
is a testament to Capgemini’s continuous efforts of delivering
tangible business outcomes for our retail and consumer products
clients, helping them scale to become more digital, resilient and
agile.”
“There has been a sharp shift in consumer buying patterns, from
physical stores to online shopping, caused by the COVID-19
pandemic. Capgemini’s position as a Leader in our Provider Lens™ is
attributed to its innovative consulting service offerings, strong
technology focus, and robust capabilities that enable retailers to
revamp their digital engagement with customers, physical store
locations and layouts, and supply chains.” said Ashish Chaturvedi,
Principal Analyst at ISG.
About Capgemini
Capgemini is a global leader in partnering with companies to
transform and manage their business by harnessing the power of
technology. The Group is guided everyday by its purpose of
unleashing human energy through technology for an inclusive and
sustainable future. It is a responsible and diverse organization of
290,000 team members in nearly 50 countries. With its strong 50
year heritage and deep industry expertise, Capgemini is trusted by
its clients to address the entire breadth of their business needs,
from strategy and design to operations, fueled by the fast evolving
and innovative world of cloud, data, AI, connectivity, software,
digital engineering and platforms. The Group reported in 2020
global revenues of €16 billion.
Get The Future You Want | www.capgemini.com
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Abby Evans Tel.: 775-560-7175 E-mail:
abby.evans@capgemini.com
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