Peace of Mind with a double-click: TELUS is bringing wearable, discreet personal security to Canada through partnership with invisaWear
27 April 2022 - 5:05PM
Today, TELUS launched TELUS SmartWear Security, a line of discreet
wearable accessories that provides our customers with emergency
support, 24/7 monitoring, and peace of mind wherever they go. In
partnership with US-based tech brand invisaWear, TELUS SmartWear
Security provides customers with a stylish personal safety device
disguised as jewelry or a key charm powered by TELUS’ world-leading
wireless network, and TELUS SmartHome Security’s 24/7 monitoring
team. TELUS SmartWear Security is the latest innovation in our
comprehensive line of security solutions to bring customers a
greater sense of security at home or on the go.
“It’s truly exciting to bring this level of personal security to
Canadians. There are so many instances where as a mom and an aunt,
I can see SmartWear bringing peace of mind to customers and their
loved ones, from young adults walking alone on school campuses,
real estate agents doing late showings, or even just taking the dog
out at night,” said Zainul Mawji, Executive Vice-president and
President, Home Solutions & Customer Excellence. “By simply
double-clicking your wearable device, you can immediately alert
selected contacts and share your geolocation. It’s empowering our
customers with technology that immediately connects them to the
support they need in an emergency.”
TELUS SmartWear Security is managed through an easy-to-use
smartphone app, which provides customers with quick access to
alerts and updates. The app provides 24/7 monitoring, instantly
connecting your smartphone to TELUS’ monitoring service. Customers
can tailor TELUS SmartWear Security with a selection of alert modes
in the app. In the event of an emergency, once the device is double
clicked, TELUS SmartWear Security will alert your preselected five
emergency contacts or connect you immediately to our 24/7
monitoring team for emergency assistance, where the TELUS agent
will stay on the line with you.
“We're excited to bring our devices to Canada and are proud to
partner with a trusted organization like TELUS that understands the
importance of security and putting customers first,” said Rajia
Abdelaziz, CEO of invisaWear. “With just the push of a button,
customers can seek assistance and receive the right safety
resources and help they need, empowering users to feel safe and
connected."
TELUS SmartWear Security features include:
- Notify Emergency Contacts: Send notifications, GPS location,
and SMS updates to up to five emergency contacts.
- Reassurance Calls: 24/7 access to a professional emergency
response TELUS agent by phone. They will stay with you on the phone
anytime you feel unsafe.
- Live Chat SMS: 24/7 access to a two-way SMS conversation with a
professional emergency response TELUS agent. They will stay with
you and provide assistance discreetly through text.
- Activity Tracking: Be proactive
about your safety by inviting our monitoring team and your
emergency contacts to track you via GPS for up to 4 hours. You will
then alert the app once you’re safe and no longer need tracking,
and if the timer expires before you have responded, agents will
alert your emergency contacts and share your location with local
law enforcement.
“I see great value in TELUS’ SmartWear Security device. It will
empower the user with a tool to receive prompt, discreet, and
professional services in emergency situations,” said Aaron
Hutchinson, Justice-Stakeholder, Western Canada. “TELUS is an
innovative company and they are committed to making our communities
safer.”
For every new subscription of TELUS SmartWear Security, TELUS
will donate a SmartWear device and one-year subscription to the
TELUS Mobility for Good®, providing wireless connectivity to
marginalized individuals, including Indigenous women at risk of or
experiencing violence. TELUS will donate a maximum of 250 devices
and subscriptions.
TELUS SmartWear Security is available across Canada, excluding
Quebec. Full pricing and product details can be found at
telus.com/smartwear.
About TELUSTELUS
(TSX: T, NYSE: TU) is a dynamic, world-leading communications
technology company with $17 billion in annual revenue and 17
million customer connections spanning wireless, data, IP, voice,
television, entertainment, video, and security. We leverage our
global-leading technology and compassion to drive social change and
enable remarkable human outcomes. Our longstanding commitment to
putting our customers first fuels every aspect of our business,
making us a distinct leader in customer service excellence and
loyalty. The numerous, sustained accolades TELUS has earned over
the years from independent, industry-leading network insight firms
showcase the strength and speed of TELUS’ global-leading networks,
reinforcing our commitment to provide Canadians with access to
superior technology that connects us to the people, resources and
information that make our lives better.
TELUS Health is Canada’s leader in digital health technology,
improving access to health and wellness services and
revolutionizing the flow of health information across the continuum
of care. TELUS Agriculture provides innovative digital solutions
throughout the agriculture value chain, supporting better food
outcomes from improved agri-business data insights and processes.
TELUS International (TSX and NYSE: TIXT) is a leading digital
customer experience innovator that designs, builds, and delivers
next-generation solutions, including AI and content management, for
global and disruptive brands across high-growth industry verticals,
including tech and games, communications and media, ecommerce and
FinTech, healthcare, and travel and hospitality. TELUS and TELUS
International operate in 25+ countries around the world.
Driven by our passionate social purpose to connect all citizens
for good, our deeply meaningful and enduring philosophy to give
where we live has inspired TELUS, our team members and retirees to
contribute more than $900 million and 1.8 million days of service
since 2000. This unprecedented generosity and unparalleled
volunteerism have made TELUS the most giving company in the world.
Together, let’s make the future friendly.
For more information about TELUS, please visit telus.com, follow
us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.
About invisaWear
invisaWear creates safety devices that are disguised as everyday
accessories. They look like necklaces, bracelets, keychains,
fitness bands, and even hair scrunchies but they all have a button
hidden on the back. When double-pressed, invisaWear products send a
text message to up-to five pre-selected emergency contacts; the
text notifies the emergency contacts that the user is requesting
help and contains a link to the user’s location. The jewelry also
offers an optional contact 9-1-1 feature. Rajia Abdelaziz,
Co-Founder and CEO of invisaWear, started the company after a scary
incident when a car full of men followed her and started yelling
inappropriate comments. Luckily, Rajia was able to run and get in
her car, unharmed; the harrowing experience inspired her to create
fashion jewelry that doubles as a safety device. To learn more,
please visit https://www.invisawear.com.
For media inquiries, please contact:
Lena ChenTELUS Public RelationsLena.Chen@telus.com
Rajia Abdelaziz invisaWear rajia@invisaWear.com
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