Firstsource Named Best in KLAS® for Eligibility and Enrollment Services
22 Februar 2022 - 3:02PM
Business Wire
#1 Ranking Highlights Positive Customer
Feedback on Firstsource’s Digital Solutions for Provider
Organizations
Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global
provider of Business Process Management (BPM) services and an
RP-Sanjiv Goenka Group company, was ranked #1 in the 2022 Best in
KLAS®: Software & Services Report, and noted as a leader in the
Eligibility and Enrollment Services category. The report is based
on insights gathered from thousands of healthcare organizations
including direct feedback from Firstsource’s customers.
“The KLAS ranking is especially meaningful to us as it comes
directly from end-users of our products and services,” said
Venkatgiri Vandali, President, Healthcare and
Lifesciences at Firstsource Solutions. “This is testament that
the services we provide our hospital clients are truly best in
class and quality. Our unique approach to eligibility enrollment
eases the burden for provider organizations and ultimately improves
the patient experience and outcomes.”
“Each year, thousands of healthcare professionals across the
globe take the time to share their voice with KLAS,” shared Adam
Gale, KLAS CEO. “They know that sharing their perspective helps
vendors to improve and helps their peers make better decisions.
These conversations are a constant reminder to me of how necessary
accurate, honest, and impartial reporting is in the healthcare
industry. The Best in KLAS report and the awards it contains set
the standard of excellence for software and services firms. Vendors
who win the title of Best in KLAS should celebrate and remember
that providers now accept only the best from their products and
services. The Best in KLAS award serves as a signal to provider and
payer organizations that they should expect excellence from the
winning vendors.”
The annual Best in KLAS®: Software & Services report
analyzes data such as client satisfaction scores, benchmark
performance metrics, and verified customer insights. The awards
reflect excellence in quality and customer service for technology
solutions and services that help healthcare organizations achieve
better outcomes. The full report, 2022 Best in KLAS®: Software
& Services, is available from KLAS Research.
About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company
(NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a
leading provider of transformational solutions and services
spanning the customer lifecycle across Healthcare, Banking and
Financial Services, Communications, Media and Technology and other
industries. The Company’s ‘Digital First, Digital Now’ approach
helps organizations reinvent operations and reimagine business
models, enabling them to deliver moments that matter and build
competitive advantage. With an established presence in the US, the
UK, India and the Philippines, Firstsource acts as a trusted growth
partner for over 100 leading global brands, including several
Fortune 500 and FTSE 100 companies.
https://www.firstsource.com/
About KLAS
KLAS is a data-driven company on a mission to improve the
world’s healthcare by enabling provider and payer voices to be
heard and counted. Working with thousands of healthcare
professionals, KLAS collects insights on software, services and
medical equipment to deliver reports, trending data and statistical
overviews. KLAS data is accurate, honest and impartial. The
research directly reflects the voice of healthcare professionals
and acts as a catalyst for improving vendor performance. To learn
more about KLAS and the insights we provide, visit
https://klasresearch.com/.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220222005442/en/
Media contacts Madhavi Behl Firstsource Solutions
(+91) 9819872747 madhavi.behl@firstsource.com
Sarika Rath Firstsource Solutions (+91) 9886378198
Sarika.rath@firstsource.com
Kara McCrudden Aria Marketing for Firstsource (401)
474-3308 kmccrudden@ariamarketing.com
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