CHANDLER, Ariz., July 27,
2022 /PRNewswire/ -- NovaSource Power Services
("NovaSource" or the "Company"), a portfolio company of Clairvest
Group Inc. ("Clairvest") (TSX: CVG) and the global leader in solar
operations and maintenances services, announced today that it is
adding the next evolution of services to its product lifecycle
packages for the North American market.
NovaSource will provide an industry-first DC Availability
Guarantee. The Guarantee will align owner and operator incentives
and fill a verification gap in PV systems maintenance that has
plagued the industry for a decade. "We were diligent in engaging
with our customers to understand the service gaps in the market. As
a result of those conversations, we crafted multiple service
offerings to meet each customer's unique needs—including the
industry's first DC Availability Guarantee," said Michael Gantt, head of strategy and solutions
for the Company. The new DC Availability Guarantee was developed
based on existing and prospective customer feedback and guarantees
99% DC equipment uptime. NovaSource leveraged its proprietary DC
monitoring system, SunStreams, and the capabilities of its recently
acquired subsidiary, Heliolytics, to develop this new product
offering.
The DC Availability Guarantee will be offered as part of
NovaSource's new long-term service agreements (LTSA), which have
been expanded to meet the diverse needs of the growing industry.
These new offerings provide customers enhanced options to meet
their preferred level of engagement. For the utility power plant
segment, the new offerings include four primary service levels:
MAINTAIN, PROTECT, ENHANCE, and ASSURE (LINK). The new LTSA
offerings cover the commercial and industrial segment as well and
include the ENGAGE, ADVANCE, and ASSURE offerings (LINK). These
offerings cover a wide-range of engagement levels, with the ASSURE
offering representing the industry's strongest full-wrap
guarantee.
"NovaSource recognizes the opportunity for better commercial
alignment with our partners during the operational phase of a solar
project." noted Troy Lauterbach, CEO
of NovaSource Power Services. "Our new service tiers have been
curated in collaboration with our partners and based on our
experience operating over 20 GWs of solar assets globally. We are
confident these new offerings will provide our partners with
additional flexibility, with the continued production assurance
that owners need to meet their financial and carbon-reduction
goals."
Currently, NovaSource operates and maintains over 20GW of solar
power plants across 10 countries and is a leading operator of
battery storage systems. The DC Availability Guarantee and LTSA
offerings are now available in the North American market, and the
European, South American, and Australian markets can expect similar
improvements to service agreement structures in 2023.
About NovaSource Power
Services
NovaSource Power Services, a portfolio company of Clairvest
Group Inc. ("Clairvest") (TSX: CVG) headquartered in Chandler, Arizona, is a global O&M
services provider for renewable energy assets. NovaSource seeks to
maintain a world-class culture of safety and integrity, while
developing lasting partnerships with our customers and team
members. As an independent, O&M-focused company, NovaSource is
poised to offer even greater value in the design, maintenance, and
management of our customers' projects. More information is
available at www.novasourcepower.com.
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SOURCE NovaSource Power Services
