BLUE BELL, Pa., May 28, 2024 /PRNewswire/ -- Unisys (NYSE:
UIS) has received two HDI Global Service and Support
Awards: "Best Customer Experience" and "Best Service and
Support Manager." These awards recognize the company's Digital
Workplace Solutions (DWS) team and their strategic approach to
optimizing clients' customer experience, as well as Unisys Service
Desk Service Manager Gilberto
Sanchez for exceeding client expectations and exemplary
performance. In 2023, the Help Desk Institute (HDI) recognized
Unisys as a winner in the "Best Culture" and "Best Support
Organization" categories.
"We believe that delivering service excellence is key to the
implementation of any solution deployed in a company, and something
our clients have come to know and love about Unisys," said
Joel Raper, senior vice president
and general manager of Digital Workplace Solutions, Unisys. "It is
our mantra to push the boundaries of what it means to elevate our
clients' business operations, and we are honored to be recognized
by HDI for this commitment."
The HDI Awards recognize the individuals, teams, and
organizations that have achieved and maintained the highest
standards of excellence in technical support and service
management. Industry experts meticulously review each award
application and bestow recognitions across various categories
including the industry's finest team, manager, analyst, desktop
support technician, local HDI chapter officer, and more.
"Gilberto is a selfless leader who is relentless in his pursuit
of growth for his teams and clients," said Patrycja Sobera, global vice president, Digital
Workplace Solutions Delivery, Unisys. "His natural ability to
self-motivate trickles down to his team and enables them to
innovate and problem-solve freely, delivering successful outcomes
for clients that stand out. This individual achievement is a
reflection of Gilberto's unwavering commitment to customer
service."
Unisys Digital Workplace Solutions empowers the workforce with
the tools, solutions and services they need to work securely from
anywhere, anytime, on any device. With solutions like Unisys
Next-Generation Service Desk, organizations can give their digital
workforce personalized technology services and transform the
service delivery process from a technology-centered model to one
driven by end-user experience.
About Unisys
Unisys is a global technology solutions company that powers
breakthroughs for the world's leading organizations. Our solutions
– cloud, data and AI, digital workplace, logistics and enterprise
computing – help our clients challenge the status quo and unlock
their full potential. To learn how we have been helping clients
push what's possible for 150 years, visit unisys.com and
follow us on LinkedIn.
RELEASE NO.: 0528/9948
Unisys and other Unisys products and services mentioned herein,
as well as their respective logos, are trademarks or registered
trademarks of Unisys Corporation. Any other brand or product
referenced herein is acknowledged to be a trademark or registered
trademark of its respective holder.
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SOURCE Unisys Corporation