UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 6-K
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16 of the
Securities Exchange Act of 1934
For the month of May, 2022
Commission File Number 001-36671
Atento S.A.
(Translation of Registrant's name into English)
1, rue Hildegard Von Bingen, 1282, Luxembourg
Grand Duchy of Luxembourg
(Address of principal executive
office)
Indicate by check mark whether the registrant files or will file
annual reports under cover of Form 20-F or Form 40-F.
Form 20-F:
x Form 40-F: o
Indicate by check mark if the registrant is submitting the Form 6-K
in paper as permitted by Regulation S-T Rule 101(b)(1):
Yes:
o No: x
Note: Regulation S-T Rule 101(b)(1) only permits the submission in
paper of a Form 6-K if submitted solely to provide an attached
annual report to security holders.
Indicate by check mark if the registrant is submitting the Form 6-K
in paper as permitted by Regulation S-T Rule 101(b)(7):
Yes:
o No: x
Note: Regulation S-T Rule 101(b)(7) only permits the
submission in paper of a Form 6-K if submitted to furnish a report
or other document that the registrant foreign private issuer must
furnish and make public under the laws of the jurisdiction in which
the registrant is incorporated, domiciled or legally organized (the
registrant’s “home country”), or under the rules of the home
country exchange on which the registrant’s securities are traded,
as long as the report or other document is not a press release, is
not required to be and has not been distributed to the registrant’s
security holders, and, if discussing a material event, has already
been the subject of a Form 6-K submission or other Commission
filing on EDGAR.
Board of
Directors
On May 24, 2022, the Board of
Directors of Atento, SA (the “Board”), elected Mr. Anil Bhalla to
serve as a Class I Director to replace Mr. Garner as Director of
Atento.
If ratified by the next
general shareholders meeting, Mr. Bhalla will serve as Class I
director of Atento until the annual general meeting of shareholders
to be held in 2024. Mr. Bhalla also has a suitable profile to be a
member of the Audit Committee (including the Board determining that
he meets the independence requirements of the New York Stock
Exchange and for members of an audit committee of Rule 10A-3 of the
U.S. Securities and Exchange Act of 1934) and has also been
proposed to be appointed as new member of the Audit
Committee.
Mr. Bhalla, recognized for
being an important business leader in the customer experience
industry, has demonstrated, throughout his professional career, his
ability to generate value thanks to a strategy focused on
innovation that is also results-oriented. During over 20 years of
experience in this sector, he has worked for companies all over the
world: from India to Chicago and from Canada to Denmark.
Before his arrival at Atento,
Mr. Bhalla held the position of CEO at the Minacs Group, a company
that was later acquired by Concentrix (an American customer
experience firm based in California) where he held the position of
Senior Vice President Emerging Business. Previously, he held the
position of COO in companies such as RSM McGladrey and iCallIndia,
in his native country.
In recent years, prior to
joining Atento, Mr. Bhalla has worked as investor and board
director at companies such as Support Ninja, Voicegain and Venture
X, where, thanks to his contribution in improving business models,
he has brought about a notable improvement in results. On May 24,
2022, Mr. David Garner resigned from the Board. His resignation was
not due to any disagreement with Atento.
On May 24, 2022, Atento issued a press release about these changes
to the Board, which is attached as exhibit 99.1.
Forward-Looking Statements
This report contains forward-looking statements. Forward-looking
statements can be identified by the use of words such as "may,"
"should," "expects," "plans," "anticipates," "believes,"
"estimates," "predicts," "intends," "continue" or similar
terminology. In particular, these forward-looking statements
include those about the effects on Atento and its growth of changes
in the composition of the Board. These statements reflect only
Atento’s current expectations and are not guarantees of future
performance or results. These statements are subject to risks and
uncertainties that could cause actual results to differ materially
from those contained in the forward-looking statements. Risks and
uncertainties include, but are not limited to, competition in
Atento’s highly competitive industries; increases in the cost of
voice and data services or significant interruptions in these
services; Atento’s ability to keep pace with its clients' needs for
rapid technological change and systems availability; the continued
deployment and adoption of emerging technologies; the loss,
financial difficulties or bankruptcy of any key clients; the
effects of global economic trends on the businesses of Atento’s
clients; the non-exclusive nature of Atento’s client contracts and
the absence of revenue commitments; security and privacy breaches
of the systems Atento uses to protect personal data; the cost of
pending and future litigation; the cost of defending Atento against
intellectual property infringement claims; extensive regulation
affecting many of Atento’s businesses; Atento’s ability to protect
its proprietary information or technology; service interruptions to
Atento’s data and operation centers; Atento’s ability to retain key
personnel and attract a sufficient number of qualified employees;
increases in labor costs and turnover rates; the political,
economic and other conditions in the countries where Atento
operates; changes in foreign exchange rates; Atento’s ability to
complete future acquisitions and integrate or achieve the
objectives of its recent and future acquisitions; future
impairments of our substantial goodwill, intangible assets, or
other long-lived assets; Atento’s ability to recover consumer
receivables on behalf of its clients; and the on-going COVID-19
pandemic. Atento is also subject to other risk factors described in
documents filed by the company with the United States Securities
and Exchange Commission. These forward-looking statements speak
only as of the date on which the statements were made. Atento
undertakes no obligation to update or revise publicly any
forward-looking statements, whether as a result of new information,
future events or otherwise.
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of
1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.
|
ATENTO S.A. |
Date: May 24, 2022 |
By: /s/ Carlos Lopez -
Abadia
Name: Carlos López - Abadía
Title: Chief Executive Officer
|
|
|
Exhibit 99.1.

Atento announces appointment of Anil Bhalla as independent board
director
|
· |
This appointment is strategic for
Atento |
|
· |
Bhalla brings extensive CX
experience to support Atento´s growth in the US and EMEA
markets |
New York/Miami, 24 May, 2022 -
Atento S.A. (NYSE: ATTO, “Atento” or the “Company”), one of the
largest providers worldwide and the leading company in customer
relationship services and business process outsourcing (CRM / BPO)
in Latin America, has appointed Anil Bhalla as independent board
director. Mr. Bhalla replaces David Garner, who is stepping down as
a member of the Company’s board.
Carlos López-Abadía, Atento’s Chief Executive Officer, said,
“As new independent board director Anil will undoubtedly bring
great value to the company thanks to his international experience
in the BPO sector. His knowledge of optimization and digitization
of operations and his experience in M&A and business
integration, will complement the capabilities of the board to
finish developing our strategic plan and value contribution to
customers and shareholders. Our expansion in the US and EMEA
markets is one of the main pillars of our growth, and Anil will
contribute significantly to driving this development. I also want
to take the opportunity to thank David for his contribution over
the last few years as a member of our board.”
Mr. Bhalla, recognized for being an important business leader in
the customer experience industry, has demonstrated, throughout his
professional career, his ability to generate value thanks to a
strategy focused on innovation that is also results-oriented.
During over 20 years of experience in this sector, he has worked
for companies all over the world, including: India, US, Canada and
Europe.
Before his arrival at Atento as a board director, Mr. Bhalla held
the position of CEO at the Minacs Group, a company that was later
acquired by Concentrix (an American customer experience firm based
in California) where he held the position of Senior Vice President
Emerging Business. Previously, he held the position of COO in
companies such as RSM McGladrey FPO and iCall India, in his native
country.
In recent years, prior to joining Atento, Mr. Bhalla has worked as
investor and board director at companies such as Support Ninja,
Voicegain and Venture X, where, thanks to his contribution in
improving business models, he has brought about a notable
improvement in results.
With this appointment, Mr. Bhalla becomes an independent board
director in accordance with the corporate governance of the New
York Stock Exchange, where Atento is listed. He will form part of
its audit committee and will replace David Garner, who held the
position since 2016. In this regard, Atento sincerely appreciates
David’s valuable contribution over the past six years.
About Atento
Atento is the largest
provider of customer relationship management and business process
outsourcing (“CRM BPO”) services in Latin America, and among the
top providers globally. Atento is also a leading provider of
nearshoring CRM BPO services to companies that carry out their
activities in the United States. Since 1999, the company has
developed its business model in 14 countries where it
employs approximately 150,000 people. Atento has over 400 clients
to whom it offers a wide range of CRM BPO services through multiple
channels. Atento’s clients are mostly leading multinational
corporations in industries such as telecommunications, banking and
financial services, health, retail and public administrations,
among others. Atento’s shares trade under the symbol ATTO on the
New York Stock Exchange (NYSE). In 2019, Atento was named one of
the World’s 25 Best Multinational Workplaces and one of the Best
Multinationals to Work for in Latin America by Great Place to
Work®. Also, in 2021 Everest named Atento as a star performer.
Gartner named the company as a leader for two years in a row, since
2021 in the Gartner Magic Quadrant. For more information visit
www.atento.com
Media Relations
press@atento.com
Forward-Looking Statements
This press release contains
forward-looking statements. Forward-looking statements can be
identified by the use of words such as "may," "should," "expects,"
"plans," "anticipates," "believes," "estimates," "predicts,"
"intends," "continue" or similar terminology. In particular, these
forward-looking statements include those about the effects on
Atento and its growth of changes in the composition of the Board.
These statements reflect only Atento’s current expectations and are
not guarantees of future performance or results. These statements
are subject to risks and uncertainties that could cause actual
results to differ materially from those contained in the
forward-looking statements. Risks and uncertainties include, but
are not limited to, competition in Atento’s highly competitive
industries; increases in the cost of voice and data services or
significant interruptions in these services; Atento’s ability to
keep pace with its clients' needs for rapid technological change
and systems availability; the continued deployment and adoption of
emerging technologies; the loss, financial difficulties or
bankruptcy of any key clients; the effects of global economic
trends on the businesses of Atento’s clients; the non-exclusive
nature of Atento’s client contracts and the absence of revenue
commitments; security and privacy breaches of the systems Atento
uses to protect personal data; the cost of pending and future
litigation; the cost of defending Atento against intellectual
property infringement claims; extensive regulation affecting many
of Atento’s businesses; Atento’s ability to protect its proprietary
information or technology; service interruptions to Atento’s data
and operation centers; Atento’s ability to retain key personnel and
attract a sufficient number of qualified employees; increases in
labor costs and turnover rates; the political, economic and other
conditions in the countries where Atento operates; changes in
foreign exchange rates; Atento’s ability to complete future
acquisitions and integrate or achieve the objectives of its recent
and future acquisitions; future impairments of our substantial
goodwill, intangible assets, or other long-lived assets; Atento’s
ability to recover consumer receivables on behalf of its clients;
and the on-going COVID-19 pandemic. Atento is also subject to other
risk factors described in documents filed by the company with the
United States Securities and Exchange Commission. These
forward-looking statements speak only as of the date on which the
statements were made. Atento undertakes no obligation to update or
revise publicly any forward-looking statements, whether as a result
of new information, future events or otherwise.
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