Intrado’s OnSIP Wins 2022 Excellence in Customer Service Award from the Business Intelligence Group
13 April 2022 - 03:00PM
Intrado Corporation (“Intrado” or the “Company”), a global leader
in technology-enabled services, today announced that OnSIP has been
named a winner of the 2022 Excellence in Customer Service Awards by
the Business Intelligence Group (“BIG”).
The BIG Excellence in Customer Service Awards
celebrate those organizations who are winning by supporting their
own customers and those who are developing the tools to help others
find success. Awards were given to consultants, outsource partners,
and technology providers for superior performance in the past 12
months.
Intrado’s OnSIP cloud-based calling solution is
used by thousands of customers in the U.S. as a next-generation
replacement to a traditional, on-premises phone system. OnSIP
customers enjoy the benefits of an on-demand hosted platform that
is scalable, secure, and user-friendly without being tied to a
long-term contract. The solution is a full-featured voice offering
that is easy to provision and typically takes only minutes to
configure.
“We’re delighted to be recognized for superb
customer service four years in a row,” said Patty Watson, President
of Intrado Cloud Collaboration. “Creating positive, memorable
customer experiences is critical to our mission and sets us apart
in this industry.”
“Customer service professionals and suppliers
have had to make significant changes to adopt to our evolving
world,” said Maria Jimenez, Chief Nominations Officer of the
Business Intelligence Group. “It is our honor to recognize OnSIP as
they are leading by example and making real progress on improving
the daily lives of so many.”
Organizations from across the globe submitted
their recent innovations for consideration in the BIG Excellence in
Customer Service Awards. Nominations were then judged by a select
group of business executives who volunteer their time and expertise
to score submissions and reward those companies whose achievements
stand above those of their peers.
About Intrado
CorporationIntrado Corporation is an innovative,
cloud-based, global technology partner to clients around the world.
Our solutions connect people and organizations at the right time
and in the right ways, making those mission-critical connections
more relevant, engaging, and actionable - turning Information to
Insight.
Intrado has sales and/or operations in the
United States, Canada, Europe, the Middle East, Asia Pacific, Latin
America, and South America. Intrado is controlled by affiliates of
certain funds managed by Apollo Global Management, Inc. (NYSE:
APO). For more information, please call 1-800-841-9000 or visit
www.intrado.com. For more information on OnSIP, please visit
www.onsip.com.
ContactDave PleissInvestor and
Public RelationsDMPleiss@mail.Intrado.com402-716-6578
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