New Assurant Vehicle Care Brings Enhanced Protection Products and a Comprehensive Digital Consumer Experience
20 Januar 2023 - 02:29PM
Business Wire
New product suite features ‘best-of-the best’
of Assurant’s legacy products with optimized pricing for dealers,
convenient digital tools for drivers
Assurant, Inc. (NYSE: AIZ), a leading global business services
company that supports, protects, and connects major consumer
purchases like automobiles, introduces Assurant Vehicle
Care, a comprehensive new suite of vehicle protection products
launching in dealerships this quarter. Assurant Vehicle Care offers
dealers the following enhanced products:
- Vehicle Service Contracts for both internal combustion engine
and electric vehicles
- Dealer Certified Limited Warranties
- Prepaid Maintenance
- Appearance Protection
- Theft Protection
- Lease Protection
- Guaranteed Asset Protection
- Ancillary Products (Tire & Wheel, Paintless Dent Repair,
Windshield Protection, Key Replacement), bundled and sold
separately
Assurant Vehicle Care also brings a seamless new digital
experience for consumers, spanning the enhanced Vehicle Care by
Assurant app (formerly Pocket Geek Auto) and
VehicleCarePlan.com, a comprehensive customer-facing
website. These easy-to-use digital tools allow drivers to choose,
in the moment, how they digitally interact to manage their product
policies and keep their vehicles in top condition.
“This new suite of products continues our momentum in providing
innovative solutions for our dealer partners and their customers,”
said Martin Jenns, EVP & President, Assurant Global Automotive.
“What sets this new suite of products apart is how we have elevated
the benefits for drivers and given them new digital tools to manage
their vehicle care, while optimizing and streamlining the products’
pricing for our dealer partners.”
Some examples of product enhancements to the vehicle service
contract offered through Assurant Vehicle Care include:
- Expanded vehicle eligibility – moving from “current plus 12
model years” to current plus 15 model years, and opening to
vehicles with less than 200,000 miles (up from 150,000 miles)
- Improved participation options, opening availability to
multiple participation structures on products that did not exist
prior to the launch of Assurant Vehicle Care
- A wider choice of Terms, now including 12, 24, 36, 48, 60, 72
and 84 months
“To create Assurant Vehicle Care, we looked at our full scope of
dealer products, including our legacy products from our
integrations with The Warranty Group and American Financial &
Automotive Services, and picked ‘the best of the best’ for
coverage, benefits, eligibility and more,” said Jeff Strickland,
SVP, Assurant Dealer Services. “The result is benchmark coverage
within the industry – simplified for streamlined sales – which will
help our dealers stay ahead of the evolving vehicle purchase
process landscape.”
Beyond offering a streamlined portfolio of products, Assurant
Vehicle Care is designed to help dealers and consumers stay ahead
of another challenge of our times, as inflation drives repair costs
– and claim totals – higher. “Years of proprietary data on cost of
claims, claims frequency and other factors have enabled us to
optimize these products with pricing designed to future-proof them
against the effects of inflation," added Strickland. “This will
help protect dealership revenue and ensure consumers retain the
same high level of coverage.”
To meet consumer expectations to digitally manage their lives,
the Vehicle Care by Assurant app and VehicleCarePlan.com helps
drivers stay better connected to their vehicle – and their dealer –
to easily manage vehicle care. With these online tools, drivers
can:
- Digitally store their service contracts and protection
plans
- Stay updated on the status of a claim
- Document service history
- Receive just-in-time maintenance notifications
- Track upcoming maintenance
- Check for safety recalls
- Transfer a policy
“When customers purchase Assurant Vehicle Care, they not only
get the best suite of vehicle products we’ve ever offered; they
also get a convenient, intuitive online customer experience through
the Vehicle Care by Assurant app and VehicleCarePlan.com website,”
explained Strickland. “Consumers want digital solutions for the
products they purchase to make overall car ownership easier, which
in turn can enhance customer loyalty.”
To help dealers educate and market this new suite of products,
Assurant has created easy-to-understand digital videos and
brochures that demonstrates the value of the products to
consumers.
About Assurant Global Automotive
Assurant, Inc. (NYSE: AIZ) is a leading global solutions
provider in the automobile industry for manufacturers, large group
and independent dealers, agents, third-party administrators,
financial institutions, insurance providers, and vehicle technology
companies. Assurant Global Automotive helps drivers protect their
vehicles and avoid costly repair. With over 50 years of industry
experience, Assurant is trusted by and works with nine of the top
ten global automotive manufacturers serving over 50 million
consumers in 17 countries. Providing innovative solutions like
vehicle service contracts, performance management and training,
participation options, ancillary products, guaranteed asset
protection, and more, Assurant Global Automotive helps clients grow
and thrive.
About Assurant
Assurant, Inc. (NYSE: AIZ) is a leading global business services
company that supports, protects and connects major consumer
purchases. A Fortune 500 company with a presence in 21 countries,
Assurant supports the advancement of the connected world by
partnering with the world’s leading brands to develop innovative
solutions and to deliver an enhanced customer experience through
mobile device solutions, extended service contracts, vehicle
protection services, renters insurance, lender-placed insurance
products and other specialty products.
Learn more at assurant.com or on Twitter @Assurant.
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version on businesswire.com: https://www.businesswire.com/news/home/20230120005224/en/
David Biss (973) 953-0721 david.biss@assurant.com
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