- Updates to Webex Calling, part of the Webex Suite, enhance
quality and reliability of calls, and expand global reach
- Introduces new Webex Room Bar and Cisco Video Phone for hybrid
- All innovations harness AI to deliver best-in-class audio for
JOSE, Calif., June 9, 2022
/PRNewswire/ -- Cisco (NASDAQ: CSCO) today unveiled new Webex
Calling innovations in the Webex Suite to improve work flexibility,
reliability, and audio quality. Customers no longer risk calls
dropping despite network outages and broadband bandwidth issues.
Webex Calling users can now automatically remove background noise
from external callers, a new feature that harnesses the Webex
Suite's intelligence capabilities to optimize audio. Additionally,
Cisco launched new devices for hybrid work – the Webex Room Bar and
Cisco Video Phone 8875.
"In today's hybrid work environment, it's essential that
organizations help employees achieve seamless experiences
regardless of where they choose to work. This includes calling,
which is increasingly embedded in our everyday workflows as cloud
adoption accelerates," said Jeetu
Patel, EVP and GM, Cisco Security and Collaboration. "Cisco
is the clear cloud calling market leader, delivering customers an
end-to-end, secure calling experience and best-in-class
New Webex Calling Updates
New updates to Webex Calling improve the reliability and experience
of the calling systems that are essential for business' everyday
workflows. The updates include:
- Site survivability to ensure businesses can make and
receive Public Switched Telephone Network (PSTN) calls during a
network outage. This functionality is easily deployed and managed
through the Webex Control Hub and ensures phone services are always
- Audio Intelligence enhancements extend Webex's
AI-powered background noise removal technology to now include PSTN
calls with external callers. Webex Calling users can eliminate an
external caller's background noise with a single click in the Webex
App or on supported devices.
Webex Calling is part of the Webex Suite – the industry's
first suite for hybrid work that provides Cloud/Premise Calling,
Messaging, Meetings, Polling, Whiteboarding, Asynchronous Video and
Events in a unified, highly secure offering. Webex Calling is now
available in over 110 countries around the world. Cisco Calling
Plans have expanded to the Asia
Pacific region with service in Australia and New Zealand.
New Webex Room Bar
A study Cisco conducted with Dimensional Research found 95% of
workers experience video fatigue and desire changes to company
culture and key technologies. Users of Webex collaboration devices
reported 30% fewer frustrations than those using solely a
To address this, Cisco is introducing a powerful room device
that turns huddle spaces and small-to-medium sized meeting rooms
into a hub for engaging collaboration – the new Webex Room Bar. The
Webex Suite AI capabilities ensure everyone in the room is
perfectly framed and all participants have an equal presence on the
call, and that automatic background noise removal minimizes
distractions. The Webex Room Bar's spatial audio provides the best
audio experience whether participants are in the room or not.
Through third-party video interoperability, customers benefit from
the flexibility to join any meeting, including Webex, Zoom,
Microsoft Teams and Google Meet.
New Cisco Video Phone
With a new video desk phone – the Cisco Video Phone 8875 – Webex
users can conduct phone calls and video meetings while maximizing
productivity and reducing meeting fatigue when "hot desking" is
becoming the new normal in the workplace. The Cisco Video Phone
- Sharable functionality and personalization for hot
desking: Users can log into a Cisco Video Phone 8875 to access
their Webex Suite profile, settings, and calendar. And with a QR
code, users can simply login and authenticate their calling and
video meetings to work at any desk, in any office for modern
- Quality interactions and a better meeting experience:
Cisco's audio intelligence powered by AI automatically reduces
background noise and a 1080p display resolution enhances video
quality, both of which were cited as top issues negatively
impacting video meetings (source: Meeting Fatigue Research). A
camera cover offers privacy during meetings.
- Ease of use and intuitive interface: On the 7-inch
touchscreen, the one-button-to-join meetings and click-to-call
functionality – Webex users are familiar with – make it easy to
join meetings and make calls.
- Simple IT management: A single management tool makes it
easy to manage the Cisco Video Phone 8875 for onboarding,
analytics, rebooting, and problem reporting.
With this new device, users can maintain a higher quality of
audio and video since the sole focus will be on communication,
which won't contend for battery life or other laptop resources.
Availability & Pricing
Webex Calling's audio intelligence enhancements will go live this
summer and the local survivability feature will be available for
preview this fall for Webex Suite customers. Pricing for the Webex
Suite starts at $11.95 a month Cisco
Suggested Resale Price (CSRP) through a Webex Suite Enterprise
Agreement, offering a full set of Webex tools to connect,
communicate and co-create. The new Webex Room Bar is available now,
starting at $3,795 CSRP. The Cisco
Video Phone 8875 will be orderable starting in August.
Cisco (NASDAQ: CSCO) is the worldwide leader in technology that
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the property of their respective owners. The use of the word
partner does not imply a partnership relationship between Cisco and
any other company.
About Webex by Cisco
Webex is a leading provider of cloud-based collaboration solutions
which includes video meetings, calling, messaging, events, customer
experience solutions like contact center and purpose-built
collaboration devices. Webex's focus on delivering inclusive
collaboration experiences fuels our innovation, which leverages AI
and Machine Learning, to remove the barriers of geography,
language, personality and familiarity with technology. Its
solutions are underpinned with security and privacy by design.
Webex works with the world's leading business and productivity apps
– delivered through a single application and interface. Learn more
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SOURCE Cisco Systems, Inc.