RNS Number:6884R
Office of Water Services
04 November 2003



PN 40/03                                                 5 November 2003



          WATER BILLS FOR NORTHUMBRIAN AND UNITED UTILITIES'
                        CUSTOMERS SET TO RISE


                 OFWAT TO CONSULT ON DRAFT DECISIONS

Water bills for two companies will rise next year if initial decisions made by
Ofwat are confirmed following public consultation.

The water regulator has scrutinised the cases put forward by Northumbrian Water
and United Utilities Water for increased price limits. Subject to consultation,
Ofwat proposes to allow both companies to increase water and sewerage charges
for the remaining year of the current price review period, from 1 April 2004 to
31 March 2005.

Director General of Water Services, Philip Fletcher, said: "After looking very
closely at the two companies' claims, we have concluded that we need to raise
their price limits. The extra costs they face are substantial enough to require
an increase in bills.

"I regret the need for an increase, but I have a responsibility to ensure that
efficient water companies can finance the services they provide to customers.

"In deciding by how much price limits should increase, I have, where relevant,
taken into account reductions in costs to the companies since the last price
review.

"I will carefully consider comments from customers, companies and other
stakeholders on these draft proposals before I make my final decisions."

Under Ofwat's changes, the average water and sewerage bill for Northumbrian
customers would be #325, an increase of #26. But customers would continue to
benefit in real terms from price reductions that were introduced in April 2000.
Even after the proposed increase, Northumbrian customers would pay on average
#38 less in their bills in April 2004, before inflation, than they were paying
five years ago.

United Utilities' customers would pay an average bill of #272, a rise of #9
above bills projected at the last price review. But the proposed change would
mean that average bills for United Utilities' customers in April 2004, before
inflation, would be the same as they were in 1999.

The increase in price limits in April 2004 will reduce any subsequent increase
to customers' bills sought by Northumbrian Water and United Utilities for the
period 2005-10 when Ofwat sets price limits for the whole industry in England
and Wales next year.

Each year water companies can ask Ofwat to look again at their price limits if
they face new costs or lower income that were not allowed for when price limits
were last set.



Both Northumbrian Water and United Utilities requested extra revenue because
they face increased costs due to:

   *Increasing customer debt which has led to higher-debt collection costs
    and loss of revenue;

   *changes to requirements for monitoring water quality; and

   *measures to ensure the continued protection of assets.

United Utilities also faced higher construction costs.

Ofwat has also taken account of savings made by both water companies. It will
now cost less than assumed in 1999 to carry out the revised work programme for
meeting new lead standards.

The increase in price limits proposed for Northumbrian Water also includes a
proportion under the 'substantial effect' clause of its licence. Northumbrian
Water has demonstrated that a reduction in demand for water from what was
forecast in 1999 has led to lower revenue which has had a substantial effect on
its business.

The substantial effect clause allows the company to ask the Director to consider
the effect of this and whether it is appropriate to raise price limits as a
result. Ofwat considers that Northumbrian Water should be entitled to increase
its income in 2004-05 to enable it to earn the level of return and achieve the
interest cover in 2004-05 that was forecast in 1999. This is substantially less
than reimbursing the company for the entire revenue shortfall it has experienced
since April 2000.

Ofwat will be consulting on changes to this particular licence provision in
connection with the coming periodic review. This is to ensure that in future it
only applies where a really significant threat to the future financing of the
company exists.

In the proposed outcome for United Utilities, Ofwat has deducted the cost of
carrying out the final part of a programme of works to improve intermittent
discharges of waste water into rivers. This is because Ofwat takes the view that
the programme established in 1999 will not be completed by March 2005. The
remaining programme requires review and appears to represent very poor value for
money. There is an opportunity to consider the issues this raises further before
conclusions are reached.

The consultation on the draft decisions runs until 26 November.

Anglian Water also applied for an increased price limit from next April. Ofwat
received its application 15 days later than Northumbrian and United Utilities,
and consequently Anglian Water's application is running to a different
timetable. Ofwat will announce its draft interim determination on 12 November.
Anglian Water's consultation will end on 3 December. Ofwat expects to announce
final decisions for all three companies on 11 December.

Notes to Editors

 1. The Director General of Water Services is the economic regulator of the
    water and sewerage companies in England and Wales. He exercises his powers
    in a way that he judges will allow them to carry out their functions
    properly, and finance them. WaterVoice represents customers' interests.

 2. Price limits were set on 25 November 1999 for all the water and sewerage
    companies in England and Wales. They came into effect from 1 April 2000.
    Copies of 'Final Determinations: Future water and sewerage charges 2000-05'
    are available on Ofwat's website: www.ofwat.gov.uk and from Ofwat's library
    (0121 625 1373).
 3. Letters to Northumbrian Water and United Utilities explaining Ofwat's
    decisions will be available on our website: www.ofwat.gov.uk
 4. Price limits are set using the formula RPI+K, where K is the number by which
    the company can change its charges to customers above, or below, the level
    of inflation. The price limits for Northumbrian Water and United Utilities
    are:



    PRICE LIMITS %

                                                             Proposed
                                                                new
                                                              limit

                    2000/    2001/   2002/   2003/   2004/   2004/05
                    01       02      03      04      05
                                                            
    Northumbrian    -18.0    -1.5     0.0     0.0     0.0         9.6

    United           -9.3    -1.0     0.0     4.0     4.5         8.2
    Utilities
    
    COMPARISON OF AVERAGE BILLS                1999-2000      2004-05
                                              
    Northumbrian (water and sewerage)                #363         #325

    United Utilities (water and sewerage)            #272         #272

 5. Condition B of their licences allows companies to apply for an adjustment of
    their price limits for certain relevant changes in circumstances affecting
    costs that, in total, over a number of years, exceed 10 per cent of their
    turnover. Ofwat can also serve a counter notice if the regulator has
    evidence that companies have been allowed to raise money for work that may
    no longer be needed.
 6. The movement in the construction price index relative to inflation is
    greater than assumed when we set price limits in 1999. Only three companies
    (Anglian Water, United Utilities and Yorkshire Water) have a licence that
    allows them to ask us to make an adjustment for this reason.
 7. After the 1999 final determinations, Ofwat named three areas that allowed
    companies to apply for interim determinations. They were:

   *changes in expenditure (including losses of revenue) attributable to the
    greater take-up of free meters than assumed;

   *the consequences (debt-recovery costs and bad debt) of removal of
    companies' right to disconnect domestic customers for non-payment; and

   *the cost of a new scheme to protect vulnerable customers with measured
    bills, against significantly-increased water bills, because they have three
    or more children under 16 in the household, or a member of the household
    suffers from a designated medical condition.

 8. Licence Condition B14.3 allows a company to ask the Director General to
    consider whether a circumstance has occurred which has a substantial adverse
    effect on the Appointed Business. For Ofwat to consider the request the
    company must show that:

   *the Net Present Value of the losses calculated over 15 years exceeds 20
    per cent of turnover of the appointed business; and

   *these losses could not have been avoided by prudent management action.

    The Director has discretion in dealing with a Licence Condition B14.3
    application that he does not is not have in a Licence Condition B14.2
    standard interim determination application.

 9. Following a similar process last year Ofwat increased price limits for
    Severn Trent Water and Yorkshire Water Services. In 2001, Ofwat increased
    price limits for South West Water, Bournemouth & West Hampshire Water and
    Dee Valley Water.

MEDIA ENQUIRIES TO OFWAT PRESS OFFICE ON: 0121 625 1442/1416/1496. Out of hours
calls to: 08700 555 550 ask for pager 'water 503/509'



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