Quadient launches Parcel Pending smart lockers in Ireland to support on-going modernisation of the residential property industry
08 November 2022 - 08:30AM
Quadient launches Parcel Pending smart lockers in Ireland to
support on-going modernisation of the residential property industry
Quadient launches Parcel Pending smart
lockers in Ireland to support
on-going modernisation of the
residential property industry
- The launch
of Parcel Pending smart parcel lockers will help property
developers and managers improve services for residents, free up
employee time and reduce environmental impact of
deliveries
Dublin, Ireland, 8th November 2022
Quadient (Euronext Paris: QDT), a leader in
helping businesses create meaningful customer connections through
digital and physical channels, today announced the launch of Parcel
Pending by Quadient in Ireland. By providing secure, self-service
smart parcel lockers to businesses across the country, together
with a dedicated support centre and response and repair team,
Quadient will help the Irish economy capitalise on the property
boom by simplifying parcel delivery and improving residents’
experience.
With the Banking & Payments Federation
Ireland (BPFI) expecting 50,000 new homes to be built across 2022
and 2023, Quadient will help property developers and property
management organisations transform parcel pickup: providing a
secure location for residents’ parcel deliveries with 24/7 access;
in turn freeing up time for building management to deal with other
tasks; and reducing the physical and environmental footprint of
parcel delivery.
“Property is a highly competitive marketplace in
Ireland, and high-density housing will be crucial to meeting the
country’s housing needs,” said Ian Caminsky, SVP and MD Parcel
Locker Solutions, UKI & DACHIT at Quadient. “This demands a new
approach for processing parcels and packages. An Post alone
delivered 56 million packets and parcels in its last reporting year
– an average of 29 per household. Combine that figure with
deliveries from other carriers, and management teams at
high-occupancy communities will be faced with a flood of parcels
every week. Employees will either need to receive, log, store and
distribute these parcels, taking time away from other tasks, or run
the risk of unwatched parcels potentially being stolen. Automated
lockers can reduce the pressure on management teams, while creating
a more pleasant, liveable service and environment for
residents.”
Quadient already has a presence in Ireland
through its mailing and customer experience services. By bringing
Parcel Pending smart lockers into the country, it will provide more
opportunities to the property industry to realise the benefits of
automated lockers, including:
- Increased security
– Ensuring packages can only be picked up by the intended
recipient, reducing opportunities for parcel theft and giving
residents confidence they live in a safe environment.
- Improved
efficiency – It can take up to four minutes for a delivery
driver and building staff to complete handover of a package – plus
the time to hand it to the recipient. Quadient’s parcel lockers
reduce this time to seconds, freeing up the delivery driver and
building staff time.
- Reduced footprint
– Instead of maintaining a dedicated desk for parcels, developers
and building managers can provide a secure, unobtrusive way to give
residents access to their deliveries 24/7.
- Digital
integration – Quadient’s parcel lockers are designed to
integrate with cloud services and applications, for instance
resident engagement portals such as Spike Global – allowing
property managers to offer a modern, streamlined experience and
immediate access to their services to residents.
- Environmental
impact – By guaranteeing delivery the first time,
preventing re-visits, and ensuring that couriers and residents only
have to visit a single location, parcel lockers help both reduce
emissions and create a safer environment for residents.
With nearly 17,000 installations worldwide
serving millions of users, Quadient has considerable experience and
existing footprint to benefit not only the Irish residential market
and university accommodation, but also retail and home delivery,
where parcel lockers can improve efficiency, guarantee delivery,
and offer a better service to customers.
“We are dedicated to the Irish market and are
excited about making the most of our expertise in the country,”
continued Ian Caminsky. “We have undeniable evidence of the
benefits developers, property managers and residents have already
seen from our lockers: to the extent that for many developments the
lockers themselves have become a selling point for new residents.
Indeed, in some locations we have seen the number of lockers triple
following positive feedback. The future of high-density housing is
one that makes best use of the space available; reduces the impact
on the environment; and gives residents the fastest and easiest
possible access to the services they need, without compromising
their comfort or security. Our parcel lockers are an essential part
of this vision, and we look forward to making this journey in
Ireland.”
For more information about Parcel Pending by
Quadient, visit https://www.parcelpending.com/en-gb/ireland/.
Parcel Pending by Quadient will be exhibiting at
Ireland's Residential Investment and Development Conference in
Dublin on November 10th – to find out more,
visit:https://www.bisnow.com/events/dublin/multifamily/irelands-build-to-rent-conference-7481.
About Quadient®
Quadient is the driving force behind the world’s
most meaningful customer experiences. By focusing on three key
solution areas, Intelligent Communication Automation, Parcel Locker
Solutions and Mail-Related Solutions, Quadient helps simplify the
connection between people and what matters. Quadient supports
hundreds of thousands of customers worldwide in their quest to
create relevant, personalized connections and achieve customer
experience excellence. Quadient is listed in compartment B of
Euronext Paris (QDT) and is part of the SBF 120®, CAC® Mid 60 and
EnterNext® Tech 40 indices.
For more information about Quadient, visit
www.quadient.com.
Quadient UK press contact:
Dominic Walsh, Spark Communications +44 (0)20
7436 0420 or quadient@sparkcomms.co.uk.
- Parcel Pending by Quadient Ireland_EN_final
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