INDIANAPOLIS, SANTA CLARA, California and PUNE, India, October
31, 2017 /PRNewswire/ --
Indiana's Office of Technology
(IOT) (http://www.IN.gov/iot) has completed a transformation of its
technology platform to provide improved, more transparent and
efficient services to manage information technology projects.
Working with Persistent Systems (BSE & NSE: PERSISTENT), IOT
implemented and adopted the Salesforce platform to provide a
comprehensive toolset to manage the wide-range of online -
including citizen-facing - services it offers.
(Logo:
http://photos.prnewswire.com/prnh/20141106/714346 )
With Persistent Systems' assistance, IOT developed a portal that
enforces a uniform structure for collecting, analyzing and
reporting on planned IT activities - projects and ongoing
operations - that facilitates IOT's ability to forecast demand
on IT services and resources, leverage shared services
opportunities, and assess IT project risk, complexity and
priority to ensure consistency with statewide project
management practices. The system, built with key input from the
Indiana Department of Administration and other state agencies, will
help save taxpayer dollars by providing a global view of IT
projects and utilizing existing resources, where applicable, to
manage and install new services.
Robert Paglia, Chief
Administrative Officer, the Indiana Office of
Technology:
"This implementation is a win-win not just for our centralized
departments, but also for our agencies and of course all Hoosiers.
The power and flexibility of the Salesforce Platform combined with
Persistent Systems' expertise in understanding our business needs
allowed the project to be delivered on time and on budget despite
various changes to the project. 98% of our requirements could be
done through configuration and only two small items needed any
level of customization or coding."
Click here to watch Robert Paglia explain the initiative and its
success (video)
Click here to learn more about Persistent Systems solutions
built on the Salesforce Platform and visit us at Dreamforce.
Sudhir Kulkarni, President
Digital at Persistent Systems:
"The beauty of building on the Salesforce platform is the freedom
to build digital customer experiences with clicks, not code, making
complex implementations, such as this Indiana's project, much easier and faster.
What the Indiana Office of Technology is doing is a fantastic
example of how to bring digital to a comprehensive platform for
future growth and transformation, while dramatically elevating the
customers' experience."
The implementation of the Persistent Systems solution empowers
the Indiana Office of Technology to be on the front-end of
procurement activities, proactively ensuring that the standards and
tool sets are appropriate for its customers' needs.
Dave Rey, Salesforce EVP North
American Public Sector:
"What we're doing with Persistent
Systems for the State of Indiana
is an example of how the Salesforce Platform can be adapted and
implemented quickly so government agencies can better serve their
citizens. It's exciting to see that some of the fastest adopters of
the power of digital are in the public sector. The Indiana Office
of Technology is indeed demonstrating that Indiana is a state that works; for all
residents."
Salesforce and others are among the trademarks of
salesforce.com, inc. (NYSE: CRM)
About Persistent Systems:
Persistent Systems (BSE & NSE: PERSISTENT) builds
software that drives the business of our customers; serving
software product companies and enterprises with software at the
core of their digital transformation.
Forward-looking and Cautionary Statements: For risks and
uncertainties relating to forward-looking statements, please visit:
http://www.persistent.com/flcs .
Media Contacts:
Saviera Barretto
Text100
+91-84249-17719
saviera.barretto@text100.co.in
Isha Kulkarni
Persistent Systems
+91-73505-21177
isha_kulkarni@persistent.com
Ken Montgomery
Persistent Systems (US)
+1-949-939-5164
ken_montgomery@persistent.com
SOURCE Persistent Systems