SAN FRANCISCO, June 21, 2017 /PRNewswire/ -- Salesforce
(NYSE: CRM), the global leader in CRM, today announced that Airbus
(EPA: AIR)—one of the largest aircraft manufacturers in the world
with more than 130,000 employees—will deploy Salesforce Sales Cloud
Einstein and Service Cloud Einstein as part of its global
digital transformation strategy.
"Airbus is a terrific example of a company that's putting the
customer in the center of everything," said Alexandre Dayon, president and chief product
officer, Salesforce. "By deploying Salesforce, Airbus will be able
to understand its customers' desires more precisely and make
smarter decisions that strengthen customer relationships and
outcomes."
With Salesforce Einstein, Airbus will use artificial
intelligence to more accurately understand its customers—leveraging
data such as purchase history, support interactions and more—to
make predictions and recommendations that optimize the customer
experience. This will enable Airbus to be more innovative and
respond more quickly to customer needs. In addition, the company is
bringing its sales and service teams onto a single platform,
increasing collaboration across departments and enabling smarter
business decisions based on real-time data.
Airbus plans to deploy Salesforce across all of its divisions,
starting with its Corporate Jet, Commercial Aircraft, Helicopters
and Services Divisions.
About Airbus
Airbus is a global leader in aeronautics,
space and related services. In 2016, it generated revenues of €67
billion and employed a workforce of around 134,000. Airbus offers
the most comprehensive range of passenger airliners from 100 to
more than 600 seats. Airbus is also a European leader providing
tanker, combat, transport and mission aircraft, as well as
Europe's number one space
enterprise and the world's second largest space business. In
helicopters, Airbus provides the most efficient civil and military
rotorcraft solutions worldwide.
About Salesforce
Salesforce, the global CRM leader,
empowers companies to connect with their customers in a whole new
way. For more information about Salesforce (NYSE: CRM), visit:
http://www.salesforce.com.
Any unreleased services or features referenced in this or other
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upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
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please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
This press release contains "forward-looking statements." All
statements other than historical facts included in this press
release, including, but not limited to, statements regarding the
timing and the closing of the transaction, the financing for the
transaction, the expected benefits of the transaction, prospective
performance and future business plans, and any assumptions
underlying any of the foregoing, are forward-looking statements.
These statements are based on current expectations of future
events. If underlying assumptions prove inaccurate or unknown, or
unknown risks or uncertainties materialize, actual results could
vary materially from the parties' expectations and projections.
These forward-looking statements reflect Salesforce's expectations
as of the date of this press release. Salesforce undertakes no
obligation to update the information provided herein.
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SOURCE Salesforce