SAN FRANCISCO, May 24, 2017 /PRNewswire/ -- Salesforce
(NYSE: CRM), the global leader in CRM, and Dell
Technologies today announced a strategic technology agreement.
Extending the long-standing relationship between the two companies,
Dell Technologies will expand the use of Salesforce's
market-leading sales, service, and marketing applications and CRM
platform, which have been made smarter by Einstein artificial
intelligence, to thousands of Dell Technologies employees
worldwide, empowering them to deliver even greater customer
success.
Salesforce will provide Dell Technologies a flexible platform to
bring together sales, service, marketing and more, enabling a more
unified customer experience. Dell Technologies customer contact
centers worldwide will now have access to Service Cloud Einstein,
integrating with the existing Sales Cloud footprint. In addition,
the companies will use Dell Boomi's leading cloud-native connection
platform to rapidly move large volumes of data between the
businesses.
Comments on the News
"Salesforce is excited to power Dell's customer success, as Michael
once again reshapes the technology landscape," said Marc Benioff, chairman and CEO, Salesforce. "Our
Intelligent Customer Success platform is enabling Dell Technologies
to deliver a unified customer experience across all of its great
companies in their sales, service and marketing
organizations."
"At Dell Technologies, we are 100 percent focused on our
customers and on delivering the best customer experiences in the
world," said Michael Dell, chairman
and CEO, Dell Technologies.
"Salesforce is helping bring together all of our customer
interactions across our family of businesses, which is huge for us,
and with the addition of Einstein artificial intelligence, we can
make each of those interactions smarter."
About Salesforce
Salesforce, the global CRM leader, empowers companies to connect
with their customers in a whole new way. For more information about
Salesforce (NYSE: CRM), visit: http://www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
This press release contains "forward-looking statements." All
statements other than historical facts included in this press
release, including, but not limited to, statements regarding the
timing and the closing of the transaction, the financing for the
transaction, the expected benefits of the transaction, prospective
performance and future business plans, and any assumptions
underlying any of the foregoing, are forward-looking statements.
These statements are based on current expectations of future
events. If underlying assumptions prove inaccurate or unknown, or
unknown risks or uncertainties materialize, actual results could
vary materially from the parties' expectations and projections.
These forward-looking statements reflect Salesforce's expectations
as of the date of this press release. Salesforce undertakes no
obligation to update the information provided herein.
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SOURCE Salesforce