Health Net Assisting Members in Solano County
During State of Emergency
SACRAMENTO, Calif., May 17, 2023
/PRNewswire/ -- In response to Gov. Gavin
Newsom's declared state of emergency in Solano County, Health Net is providing special
assistance to assist members affected by the ongoing winter storms.
Health Net wants to ensure its members have access to essential
prescription medications, critical Health Net information and other
healthcare services should their services be interrupted.
Prescription Information
- During the duration of the state of emergency, members in
Solano County affected by the
ongoing winter storms can obtain an emergency supply from the drug
store where they originally filled their prescription.
- If their drug store is closed, members can call Health Net at
1-800-400-8987 for assistance.
Help with Coping
Health Net members can also call MHN for coping support. MHN can
offer referrals to mental health counselors, local services or
phone consultations. These services can help members cope with
grief, stress, or trauma related to the ongoing winter storms. MHN
operates their hotline 24 hours a day, seven days a week and can be
reached at 1-800-227-1060.
Video Medical Appointments
If members cannot reach their primary care provider during a
declared state of emergency, Health Net provides access to
telehealth services at no cost. To make an appointment, members
should reference the back of their Health Net ID card for more
information on how to access telehealth services. Members can find
this same information by registering with and logging on
to HealthNet.com.
Information for Healthcare Providers
Doctors and nurse practitioners can call Health Net at
1-800-641-7761 for help with:
- Emergency prescription refill guidelines
- Escalating approvals to reduce approval turnaround times
- Approval for out-of-network treatments when in-network
resources are unavailable
Other Important Information
Depending on how long the members need additional assistance,
Health Net may take additional steps to ensure its members have
access to necessary healthcare services.
About Health Net
At Health Net, we believe every person deserves a safety net for
their health, regardless of age, income, employment status or
current state of health. Founded in California more than 40 years ago, we're
dedicated to transforming the health of our community, one person
at a time. Today, Health Net's 2,600 employees and 90,000 network
providers serve 3 million members. That's nearly 1 in 12
Californians. We provide health plans for individuals, families,
businesses of every size and people who qualify for Medi-Cal or
Medicare — Coverage for Every Stage of Life™. Health Net also
offers access to substance abuse programs, behavioral health
services, employee assistance programs and managed health care
products related to prescription drugs. We offer these health plans
and services through Health Net, LLC and its subsidiaries: Health
Net of California, Inc., Health
Net Life Insurance Company and Health Net Community Solutions, Inc.
These entities are wholly owned subsidiaries of Centene Corporation
(NYSE: CNC), a Fortune 25 company that offers affordable and
high-quality products to nearly 1 in 15 individuals across the
nation. For more information, visit www.HealthNet.com.
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SOURCE Health Net